FAQ: The Bill Nye Film
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

For the “Sneak Peek” screening and “Science Shindig”: is this one ticket or two?

You now get a +1 guest! Both rewards come as a pair of tickets. We’re still working on the Science Shindig date. Stay tuned! Last updated: Mon, Jul 20 2015 1:57 pm EDT

Will Bill be at the Sneak Peek Screening?

Because the screening of the finished film is more than a year away, we can’t guarantee that Bill won’t have other responsibilities. But we know he sure will try to be there! He’s as curious as all of you to see the finished product and throw popcorn at the screen when climate change deniers start their rants. BUT we can guarantee that the film team will be there, and that everyone who is involved will have the amazing experience of seeing the film for the first time anywhere! Last updated: Tue, Jul 14 2015 3:34 pm EDT

Er… I want the Blu Ray too!!!!

While some Rewards are so limited that we simply can’t offer to include them in bundles, the BLUERAY can be added to any Reward of $35 or more if you add $47 ($40+$7 for shipping and handling). You’ll get the same, first edition, signed blueray DVD for that price. Last updated: Wed, Jul 15 2015 3:06 am EDT

What goes on the credits of the film for the 50 dollar level?

You get one person’s name- you can put yours or a loved one’s. Also, no “Seymour Butts”! Unless that’s your real name…. hm.. Last updated: Tue, Jul 14 2015 9:05 pm EDT

Do the flask and mug come with the entire digital collection, all rewards under $35, PLUS your name in the credits of the film?

YES! Last updated: Mon, Jul 20 2015 1:57 pm EDT

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
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